Patient Aligned Care Team (PACT)

Our 6-panel health brochures are a concise, powerful tool designed to deliver essential health and well-being information in an engaging and easy-to-digest format. This specialized edition introduces Veterans to the Veterans Health Administration (VHA) Patient Aligned Care Team model. Perfect for distribution at VAMC primary care clinics, health fairs, enrollment desks, or veteran orientations, this guide acts as a practical, quick-reference resource your audience will actually keep and use to navigate their care.

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Topics Include:

• What is Patient Aligned Care Team (PACT)?: A clear introduction to the VHA's team-based method of healthcare that provides coordinated care, partnerships with health providers, and multiple ways to access treatment.
• Good Communication is a Vital Part of PACT: Actionable tips for veterans on how to prepare questions, list active medications, track care team contact info, and communicate symptoms effectively during visits.
• Get Involved In Your Health Care: Quick-access links to critical VA resources, including the MOVE! Weight Management Program, My HealtheVet (MHV), the VA National Center for Health Promotion & Disease Prevention, and the VA National Center for Patient Safety.
• Your PACT Team Directory: A dedicated fill-in section for veterans to write down direct contact information for their Primary Doctor, VA Nurse Care Manager, VA Clinical Associate, VA Administrative Clerk, and local Pharmacy.
• Members of Your Care Team: A breakdown of who makes up the comprehensive healthcare network—including dietitians, pharmacists, social workers, telehealth providers, and non-VA specialists.
• How PACT Helps You: A veteran-focused overview of the personal benefits of the program, highlighting continuous, custom care for acute and chronic conditions, early detection screenings, and 24/7 online health resources.